SLEWRC
Sierra Leone Electricity & Water Regulatory Commission
Quick & Anonymous Complaint Submission
Utility ComplaintManagement System
Report issues with electricity or water services easily. Track your complaint status in real-time using your reference number.
Electricity
EDSA, Power Gen, Power Leone, Karpowership, Noah Leone
Water
GUMA, SALWACO, SL Water Producers, Sachet Water Companies
Regulatory
Direct complaints to SLEWRC regulatory authority
Submit a New Complaint
Fill in the details below. No account required.
How It Works
Simple, transparent, and efficient complaint management
Submit
File your complaint with all relevant details
Acknowledge
Provider reviews and acknowledges your complaint
Process
Your complaint is investigated and processed
Resolve
Resolution is implemented and you are notified